SupportCategory: Woocommerce one page checkout and layouts ProCant give billing address without login
Anaz Ismail asked 10 months ago

In the checkout page we cannot enter name and address data without marking the ” create an account option ” .  this create an account option falls below at the bottom .  So customers checkout they cannot type anything . Can you tell me whats the issue ?  plse help
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1 Answers
Rupinder@BluePlugins answered 10 months ago

Hi @ Anaz,
The form you are running is actually not the billing form by default . Your billing form shows when you click on “Add billing ” button. The form you are asking is an “account form”. By default it is not a part of checkout form . So it is possible you have added this account form using any other plugin or code.
So i will recommend you to check from where you are adding this external form and definitely there will be some conditions regarding this. You need to find and remove those settings.


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